Dream. Create. Inspire.
BB Designs will happily take returns on any items that are damaged from shipping by either replacing them or issuing a full refund. However, all custom orders are final ( we will be talking well before your item is complete to make sure it is exactly what you wanted).
In addition, all shoes carry a 30 day warranty, they are meant to be worn but meant to be handled with care. We will not be responsible for replacing crystals or damaged artwork on shoes after 30 days.
If you have any question or concern please do not hesitate to reach out to me! Thank You!